How does the zero knowledge end to end encryption work?

Category: Encryption

We use AES 256 bit for our end to end encryption. Your password is being hashed and then acts as a master key. This master key is then used to encrypt metadata of all files and folders in your account...

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Can I have multiple free accounts?

Category: Account & General

We offer a really generous amount of free storage to our users, without any real limits (except for the storage obviously). If you create more than one free account (to get more overall storage) we wi...

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What platforms are compatible with Filen?

Category: Apps

We offer a wide range of apps for our service. You can access Filen on your desktop on Windows, Mac and Linux and on mobile devices with iOS or Android. Please refer to this page: Filen Apps

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Does Filen offer WebDAV access?

Category: Encryption

Since Filen is fully end-to-end encrypted it is impossible for us to provide such gateway from our servers. We are already working on a CLI tool which will enable our users to host their own WebDAV ga...

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What payment methods does Filen support?

Category: Subscriptions & Billing

We currently support PayPal, Stripe and various Cryptocurrencies for payments. We have plans to expand that soon.

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Resetting your password

Category: Account & General

If you are locked out of your account and can't sign in anymore, head over to the login page and click "Forgot password". We will send a link to your email which you can then follow to reset your pass...

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